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Privacy Policy & Terms of Use

Last Updated: April 5th, 2025

Privacy Policy

At Complete Rolloffs, we respect your privacy and are committed to protecting the personal information you provide when using our website or services. This policy outlines what we collect, how we use it, and your options.

Information We Collect

We may collect the following types of information:

  • Contact Information – such as your name, email address, phone number, and address when you fill out a form or request a quote.

  • Usage Data – such as browser type, IP address, pages visited, and time spent on our site.

  • Mobile Device Information – such as device type, operating system, and general location (if accessing via mobile).

We collect this information to respond to your inquiries, improve our services, and provide a better user experience.

Mobile Device Information

When you access our services through a mobile device, we may collect information like your device type, operating system, and mobile network. This helps us ensure our site works well on all platforms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Standard message and data rates may apply. Please contact your mobile provider for more information.

How We Use Your Information

We use the information you provide to:

  • Respond to quote requests and inquiries

  • Improve our website and services

  • Communicate with you about our services and promotions (only if you’ve opted in)

We do not sell your personal information.

Third Party Services

We may work with third-party providers (such as analytics or hosting services) to help run our website. These providers only access your information as needed to perform their services and are not allowed to use it for anything else.

Cookies

Our website uses cookies to track how visitors interact with our site. This helps us improve functionality and understand user behavior.

You can manage or disable cookies through your browser settings.

Data Security

We take data security seriously and use reasonable measures to protect your personal information from unauthorized access or disclosure.

Links to Other Websites

Our site may contain links to other websites. We’re not responsible for the privacy practices or content of those sites.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13.

Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Terms of Use

Use of this Website

You may browse and use this site for personal or business purposes related to learning more about our services or requesting a quote. Any unauthorized use of this website — including scraping content, attempting to breach security, or submitting false information — is prohibited.

Services Offered

Complete Rolloffs provides dumpster rental and waste management services to customers in our service area. All services are subject to availability and may require a signed rental agreement. Final pricing and service terms will be provided during the booking process.

Intellectual Property

All content on this website — including text, images, logos, and layout — is the property of Complete Rolloffs unless otherwise stated. You may not reproduce or distribute any content without written permission.

Limitation of Liability

We strive to keep our website accurate and up to date, but we make no guarantees about its completeness or availability. Complete Rolloffs is not liable for any damages resulting from use of or inability to use this website or any linked sites.

Third Party Links

Our site may include links to external websites. We are not responsible for the content or policies of those sites.

Mobile Terms

If you interact with us via mobile device (including SMS/text messaging), standard message and data rates may apply. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All mobile originator opt-in data and consent will not be shared with any third parties.

Changes to These Terms

We may update these Terms of Use at any time. Any changes will be posted on this page with an updated effective date.

Governing Law

These terms are governed by the laws of the State of Maryland. Any disputes arising from use of the site shall be resolved in the courts of Marylan

Contact Us

If you have questions about this policy or your data, please contact us at: info@completerolloffs.com